High School User Research for Increased Engagement


In a design class, we were assigned to design the front page for an informational website within an assigned category (health care, non-profit, political candidate, school or education program, or museum). This high school website connects professional photographers with the school and invites them to capture valuable student memories. The students have more opportunities for professional photographs, thus producing more content for social media. It also serves as an encouragement for students to develop their fashion sense early on and better prepare themselves for the future.

Compared to my first iteration, in my second iteration, I was able to narrow down my target audience, decide on an aesthetic, and also attempt at introducing something uncommon such as the campus snap segment. A lesson I learned is that it is better to tailor a website’s focus to a specific audience and narrow the elements down to function in their favor. Another lesson that I learned is that as technology advances, there is a need for even schools to have a different outlook on websites and other technological aspects in order to keep up with society and provide an optimal study environment.


The initial goal for this project was to increase school spirit to invoke the engagement of students. However, halfway through, I shifted my focus to photographs to encourage engagement with the school. I also researched how students could learn about fashion and develop their own fashion sense to prepare them for society, through the use of professional photography.

My high-level goals were to:

  1. Have professional photos taken for cheap prices along with easier access 
  2. Provide a way to encourage the development of fashion sense
  3. Create unique opportunities for photographers

Michelle Lee (INFJ)
Frustrations: Expensive photography sessions, lack of eventful pictures to post on social media.

Age: 16-18
Job: Part-time, 20hrs a week
Location: Los Angeles, CA
Hobbies: Dancing, fashion
Internet usage: Frequent
Social media: Often, posts maybe once in three months

Kelsey Clark (ENFP)
Frustrations: School websites are dull and her kids are not engaged at their schools.

Age: 24-28
Job: Full-time photographer
Location: Los Angeles, CA
Family: Married, two middle school kids
Internet usage: every day
Social media: Frequent, posts maybe once a month

The two personas I created were of:

1. A student 2. A photographer

Nowadays, social media platforms are places where people express themselves and post what kind of eventful life they are having at the moment. For students especially, they are eager to upload any good pictures they have of themselves or of a moment. Thus, introducing professional photographers can differentiate them from other schools and create an aesthetic social media account. The second persona I created was a professional photographer but also one who has a family. By creating a persona of a person who raises middle school children, it creates a reason for the particular photographer to be interested in engaging with a high school. By taking photographs of events and individuals with their own fashion sense, her children will have something to look forward to at school and not think of their enrollment as just a chore.

I researched educational websites or common school websites. On those websites, I analyzed whether or not the schools had interacting elements that can engage the user to pay attention or not. One aspect I initially decided on was the lack of school spirit students have. I tied that with the lack of attention to websites, which it is almost always strictly informing and not creative nor playful. Another thing I tried to be careful about is that schools can be different depending on their purpose or targeted student demographics. Public schools focus on the kids in their area while private schools need to recruit students and actively encourage enrollment. Thus public schools were an easier target audience because it will be easier to cut down information and focus on aspects that I would like to see in a school website.

I decided to focus on the relationship that schools have with photography 

  • While blank space could create visual breaks, I realized that school websites generally lack good photographs showcasing student experiences

Furthermore, I created a Campus Snap program that connects photographers and students so that students could have their individual photos taken of them, in their own fashion style

  • Although schools do provide graduation photo sessions, they are usually done with formal clothes. It lacks a unique fashion style specific to that student. Also by creating this Campus Snap program, students have the incentive to develop their fashion sense before their senior year

Outcome

Featuring the Campus Snap program:

  • The carousel design pattern is able to feature student photographs in a clean, visible way
  • Individuals would be able to express their unique fashion styles, possibly featuring the school environment as their background

In the end, I was able to create a unique website that features professional photographs and one that also holds the potential of being a template for future school websites intended to nurture the fashion styles of their students.ear